RICH SMALLING.

Yup, it’s the real me this time. Honest. As HAL 9000 said, “There’s no question about it. I can feel it.” Can you feel me?   Up until...

I have spent a fair amount of time in my career emphasizing the importance of asking good questions. As a leader, I knew that listening...

Talking less and listening better is the lifelong partner of asking great questions. And it’s a lost art. In today's world of social...

Hi there! Sorry I’m a little late. My goal is to post every other month, but life got in the way this time (actually, I should say that...

In my last post, I described some things I learned about the wonders of curiosity – like how it can get Venetian gondoliers to work...

Imagine you are a young woman from Texas trying to convince eight highly independent Venetian gondoliers to work together in a show about...

In my last post, I talked about my dissatisfaction with the R word and some of the things I’ve learned about ‘whatever you call this...

re·​tire·​ment a: an act of retiring, the state of being retired b: withdrawal from one's position or occupation or from active working...

There I was, back on the treadmill of the new year, running as if my life depended upon it, when a colleague invited our team to stop and...

“Self-awareness is one of the foundational skills for success in the twenty-first century.” This sentence leapt off the page as I was...

Hi there! Miss me? Well, I missed you. I’ve been helping a team deal with a difficult challenge and there hasn’t been a lot of time for...

Shortly after the new year, I found myself driving down the beautiful Newton B. Drury Scenic Byway in Northern California. It was...

As an alum of Virginia Tech, I was thrilled with the surprising Hokie run through the ACC basketball tournament last week. The entire...

The other day, I witnessed the delivery of inspirational feedback. I was inspired by what happened and the feedback wasn’t even directed...

How to improve your chances... When I retired as a CEO, I thought I was done with interviewing. However, I find myself facing a round of...

How does a leader stand up for his or her vision? “When you have a vision and someone comes to you with some convoluted idea, you can...

Done well, business leadership & parenting have a lot in common. Okay, many of you may think the title was written by Captain Obvious. I...

More leadership lessons from a great parenting book... Chapter 3 of How to Talk so Kids Will Listen… is about alternatives to punishment....